17 Articles

Insights & Resources

Expert insights, practical guides, and success stories from the Canadian restaurant industry

Featured Article

Industry Trends

Why Canadian Restaurants Are Choosing Local Tech Solutions

Discover why Canadian restaurants are increasingly partnering with homegrown technology companies over international giants, and what this means for the industry.

Lisa Thompson

Head of Partnerships

Industry Trends

June 22, 2025•16 min

Why Canadian Restaurants Are Choosing Local Tech Solutions

Discover why Canadian restaurants are increasingly partnering with homegrown technology companies over international giants, and what this means for the industry.

local solutions

restaurant technology

Lisa Thompson

Head of Partnerships

Seasonal Content

May 12, 2025•19 min

Preparing Your Restaurant for Summer Rush Season

Complete guide to maximizing revenue during the busiest season. From patio optimization to staff scheduling, get ready for summer 2025 success.

seasonal planning

James Nguyen

Customer Success Manager

May 8, 2025•13 min

Setting Up QR Code Check-ins: A Step-by-Step Guide

Launch a contactless check-in system that delights guests and streamlines operations. Complete implementation guide with best practices and troubleshooting tips.

James Nguyen

Customer Success Manager

Industry Trends

April 15, 2025•18 min

The Rise of Contactless Dining in Canada: 2025 Report

Comprehensive analysis of how contactless technologies are reshaping Canadian restaurants, with adoption rates, guest preferences, and future predictions.

contactless dining

technology trends

industry report

Emily Patel

Marketing Director

March 15, 2025•15 min

Managing Walk-ins vs Reservations: Finding the Perfect Balance

Discover data-driven strategies to optimize your reservation policy, maximize revenue, and keep both planned and spontaneous diners happy.

revenue management

James Nguyen

Customer Success Manager

January 20, 2025•14 min

Building a Waitlist Strategy for Peak Hours

Transform your busiest times from chaos to clockwork with a strategic approach to waitlist management that maximizes revenue and guest satisfaction.

waitlist management

James Nguyen

Customer Success Manager

November 12, 2024•14 min

Optimizing Table Turnover Without Rushing Guests

Master the delicate balance between operational efficiency and guest satisfaction. Learn proven strategies to increase turnover while maintaining a welcoming atmosphere.

James Nguyen

Customer Success Manager

September 5, 2024•15 min

Complete Guide to CASL Compliance for Restaurant SMS Marketing

Navigate Canada's anti-spam legislation with confidence. Learn how to build a compliant SMS marketing program that drives results while respecting customer preferences.

James Nguyen

Customer Success Manager

Industry Insights

July 18, 2024•15 min

Restaurant Technology Adoption Rates Across Canada

A comprehensive analysis of how Canadian restaurants are embracing technology, with regional insights and adoption trends for 2024.

Michael Rodriguez

Head of Product

June 15, 2024•15 min

From Paper to Digital: A Toronto Salon's Success Story

How Glamour & Glow salon eliminated their chaotic paper system, reduced no-shows by 73%, and increased revenue by 40% in just 90 days.

digital transformation

Sarah Chen

VP of Customer Success

Industry Insights

May 10, 2024•14 min

The Psychology of Wait Times: What Your Customers Really Think

Discover the science behind customer wait time perception and learn strategies to make waiting feel shorter while improving satisfaction.

customer experience

Sarah Chen

VP of Customer Success

Industry Insights

March 22, 2024•12 min

How Montreal Restaurants Survived the Labor Shortage

Learn how Montreal's innovative restaurant owners tackled the staffing crisis with technology, culture changes, and community partnerships.

Emily Patel

Marketing Director

February 28, 2024•14 min

How Chez Laurent Reduced Wait Times by 45% in 30 Days

A detailed look at how this Montreal fine dining institution transformed their reservation system and slashed wait times while increasing revenue.

Marcus Laurent

Partner - Chez Laurent Bistro

Industry Insights

February 15, 2024•18 min

The Complete Guide to Restaurant Guest Experience in Canada: 2024 Edition

A comprehensive, data-driven exploration of how Canadian restaurants are reimagining guest experience. Featuring real stories, industry insights, and actionable strategies that drive loyalty and revenue.

guest experience

customer service

restaurant operations

Sarah Chen

VP of Customer Success

Industry Insights

January 8, 2024•13 min

Digital Transformation in Canadian Hospitality: A 2024 Guide

From QR codes to AI-powered systems, explore how Canadian restaurants are embracing technology to enhance customer experience and operational efficiency.

digital transformation

restaurant tech

Michael Rodriguez

Head of Product

Industry Insights

October 15, 2023•14 min

The Hidden Cost of No-Shows: Canadian Restaurant Statistics 2023

No-shows cost Canadian restaurants over $3.7 billion annually. Discover the real impact on your bottom line and how smart waitlist management can help.

Emily Patel

Marketing Director

Company & Community

September 1, 2023•13 min

Why We Built Seatly: A Letter from Our Founders

The personal story behind Seatly's creation, our mission to democratize restaurant technology, and our vision for the future of Canadian hospitality.

founders letter

Marcus Laurent

Partner - Chez Laurent Bistro