Privacy Policy

Introduction

Seatly Inc. ("Seatly", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our waitlist and reservation management service.

Information We Collect

Information You Provide

• Restaurant information (name, address, phone number)
• User account information (name, email, password)
• Guest information (name, phone number for waitlist)
• Payment information (processed securely through Stripe)

Information Collected Automatically

• Device information
• Usage data and analytics
• Cookies and similar technologies

How We Use Your Information

We use your information to:

• Provide and maintain our service
• Send SMS notifications to guests (with consent)
• Process payments
• Improve our service
• Comply with legal obligations

Data Storage

All data is stored on Canadian servers in compliance with PIPEDA (Personal Information Protection and Electronic Documents Act).

SMS Communications

• We only send SMS messages with explicit consent
• All messages include opt-out instructions
• We comply with CASL (Canadian Anti-Spam Legislation)

Data Sharing

We do not sell your data. We may share information with:

• Service providers (SMS delivery, payment processing)
• Legal authorities when required by law
• Business transfers (in case of merger or acquisition)

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your information
• Opt-out of communications
• Data portability

Security

We implement industry-standard security measures including:

• Encryption in transit and at rest
• Regular security audits
• Access controls
• Secure development practices

Contact Us

For privacy concerns or requests:

• Email: privacy@seatly.ca
• Phone: 1-888-SEATLY1
• Mail: Seatly Inc., Toronto, ON, Canada

Changes to This Policy

We may update this policy from time to time. We will notify you of any material changes via email or through our service.